Simply fill out the returns form at the bottom of your receipt, and send the goods back within 60 days of purchase. Both the goods & packaging must be in a resalable condition.

In the unlikely event you have received a faulty or incorrect item, we will offer either a full refund or replacement. We will also refund your original and return postage costs, if we are at fault.

Personalised items
Please note that personalised items, including Personalised Football Books, Personalised Caricatures and Personalised Sweet Jars cannot be returned for a refund, unless they are damaged or faulty.

^1. Please read our Terms & Conditions for full details.

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